Mills & Reeve LLP case study

Mills & Reeve partnered with Viewpoint AV to deliver a large-scale technology upgrade across multiple locations.

The client was looking to implement a consistent user experience across all their offices, with varying room types and legacy systems. The goal was to standardise meeting room technology in a cost-efficient manner with minimised environmental impact.

The deployment included:

Standardised Microsoft Teams Rooms systems across all locations
Integrated BYOD functionality
UK rollout across Cambridge HQ, London (7th-9th floors) and regional offices in Manchester, Leeds, Norwich and Oxford

Reuse and standardisation

Where sensible existing displays, mounting solutions, and signal distribution infrastructure across the estate were kept in place, reducing costs and helping to minimise environmental impact.

Despite the complexity, we delivered a fully standardised technology stack across all meeting rooms.

This included:

Lenovo ThinkSmart Core systems with touch panel control
Consistent room layouts and user workflows
Unified user interfaces across all locations

This approach delivered across all locations to ensure a simple, intuitive experience for users and reduces the support burden for internal IT teams.

Flexible, future-ready spaces

The approach ensured all spaces were flexible and optimised for evolving technology, with standardised infrastructure for scalability.

The solution supported a wide range of meeting spaces, including:

Standard meeting rooms – Enhanced through light upgrades and integration with existing equipment

Collaboration spaces – Featuring upgraded video conferencing capabilities

High-spec client suites – Designed for premium experiences, incorporating dual display setups, advanced audio solutions and high-performance cameras.

For long-term scalability, we implemented the following key elements:

Full readiness for Microsoft Teams Rooms adoption
Standardised cabling and connectivity across all locations
Infrastructure designed to support future upgrades with minimal disruption

This ensures Mills & Reeve can continue to evolve workplace technology as requirements change.

Project highlights

End-to-end management and delivery of installations across multiple locations simultaneously with minimal disruption in live office environments
Integrated and maximised the use of existing AV equipment
Integrated BYOD functionality and standardised Microsoft Teams Rooms deployment across all locations
Integrated Lenovo ThinkSmart Core systems within all spaces
Reuse of existing AV equipment to reduce cost and environmental impact
A modernised AV environment capable of long-term scalability
Simplified, consistent technology for users and IT teams
Design standardisation across all offices

By combining strategic re-use, scalable design, and consistent delivery, Mills & Reeve now benefits from modern workplaces with unified AV solutions.